Hmmm. It appear you are missing the point on what websites are for. There
are dozens of things you can do with an IT website. Here's a few examples.
For all your users: 1) post standards, 2) post User Guides, 3) post links to
key application training, 4) post processes (software purchase request
process, IT Help Desk process, etc), 5) post logon script mapped network
drives and what they should be used for, 6) post reference technical support
website links for commonly used applications within your company, 7) post
network printer names and locations, 8) post IT Projects being worked based
on user requests
For the IT department: 1) use the SharePoint Help Desk Application Template
as a Help Desk tool to organize, prioritize and track all your Help Desk
requests/tickets, 2) post the IT staff Roles and Responsibilities, Typical
Working Hours, Vacation Calendar, 3) post an IT Admin Guide for documenting
your Inventory, main application start-up/shutdown procedures, backup and
recovery processes, important tech support and vendor contact info, etc.
Are you getting the idea here? It's a way to organize all your information,
documents, processes and tech support in one spot so it's easy to find when
you need it.
--
Alan
Post by TimHi,
My manager had me install SharePoint Portal Server 2003 and it's configured
and running. The only thing is I don't see how our IT department of 7 people
can use this? Any ideas would be great? All the examples from microsoft
touch on huge collaboration projects (schools or large departments).
TIA